# 1 – Create a community around your business
A company with a load of happy customers can create a busy, popular Facebook page or Twitter account, which in turn shows new clients that people are satisfied with what you do and you can trust.
# 2 – Build a personal relationship with customers
Speaking to a real person encourages confidence and gives your business a down-to-earth personality. Showing you're not just an abstract legal person may be very important to create trust and transparency. You can also use social media marketing application to target your customers.
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Have Fun, Enjoy and engage your customers, know what they like or do not like, what they need from you and think of you, talk to like minded people who like your brand, show your thank you personally . To be involved.
# 3 – Use as a new technical service efficient customer
Instead of being directed through a numbing maze autoresponder service, or having to wait for an email response or be put on hold until their heads explode, clients can access almost any snapshot to a representative of the company via social media sites such as Facebook or Twitter.
# 4 – A discussion forum
Joining the conversation and entertaining your viewers can increase the popularity and make your customers feel involved.
# 5 – Inject a little fun into your business
If people like the content you post, they repost, re-tweet, link, share and spread the word more than you can imagine. Give them a good reason to do so.
Contests, interesting stories, observations, surveys, links and humor can keep all customers interested and engaged and have them come back regularly for more.