A Facebook Chatbot is a bot that integrates into the Messenger program and allows consumers to interact directly with the merchants as it may pertain to the orders, discounts, FAQs, etc. Chatbots help automate the whole process of customer service queries and functions by interacting with the users via the chat interface, like Facebook Messenger. This software is designed specifically for customers to interact with their merchants via chat. However, before you purchase the software, it's better to understand what it really is all about.
You can use the chatbots on Facebook as an easy way to get in touch with the company and get information regarding a product or the services. For example, if you want to find out whether the company offers free shipping on your order, you can type "free shipping" on the search bar of the bot. The bot will immediately return with details regarding the shipping offer. There is also an option to set a limit to the number of results you receive in response. After setting the limit, you won't be able to view more than that number of results, so there are no chances of getting stuck in a cycle of clicking on the same results.
Another good thing about the chatbots on Facebook is that you don't have to have a computer at home or a laptop. If you wish to purchase the software, you do not need to download it, which takes up too much time on your part. Once you have downloaded the chatbot software, all you need to do is set the limits to limit the number of users that can access it and then get to chat with the company representatives online.
One other great thing about the Facebook Messenger Bot is that the chatbot is customizable and adaptable to various needs and situations. The chatbot allows you to customize your own experience and interact with the merchants in an easy and convenient manner. It has an integrated and user-friendly interface, and it gives a wide array of features, which are made possible by the web-based interaction.
One of the best things about this chatbot is that it can easily integrate itself with all the messaging services offered by Messenger such as Yahoo, Google Talk, MSN, Skype, and others. All these companies make it easy for their customers to access each other's programs and services. All you need to do is install the messenger program of your choice and the bot will automatically connect and communicate with all the necessary parties such as the merchants, representatives, and even customers.
Another good thing about this Facebook Chatbot is that it can be set up quickly and is fully customizable, allowing you to create your very own personal online merchant portal. With the chatbot, you can even set up payment options, inventory management, and even deliver emails, tweets, news feeds, and notifications to all the people in your account. Moreover, you can easily manage your sales in real time, which will keep your customers coming back to your store for more.
When you purchase one of the chatbots on Facebook, you can easily build a network of customers through it, which is especially useful if you are an online merchant. For example, when you have hundreds of products, you can share information about it through your chat box. The chatbot will make it easy for your customers to connect with each other, and they can then share their feedback with their friends who are logged in to the chat panel. Thus, you can get more customers and leads. This way, your customers will be able to see what your business has to offer.
The chatbot makes it easy for you to provide information to your customers and clients. You can easily create new groups, ask questions, or make updates in order to make the customer's experience with your store better and more efficient. Furthermore, your customers can also chat and interact with you using voice as well as visual messaging. This is one of the most efficient ways of communicating with customers. All these features make your business more popular and profitable.